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Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.

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Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.

 

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25 energy-efficient tips for lower electricity costs

Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!

 

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Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more. 

 

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State information

Your local utility company maintains the equipment that gets electricity and natural gas to your home. If you experience a power outage or gas leak, contact your utility for assistance. Select your state to view utility contact information and license and disclosure details.

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Historical pricing
Small commercial prices

Environmental disclosure labels
Quarterly environmental disclosure label

Electricity utilities
Eversource
United Illuminating Company

As a Connecticut customer, you have the opportunity to advise Direct Energy how you would like to receive your regulatory notices. Click here to find the ways in which Direct Energy can keep in contact with you and deliver your mandated notices.

License information
Residential: Direct Energy Services, LLC Docket 06-03-06 - Application of Direct Energy Services, LLC for an Electric License Application / Docket 06-03-06RE01 - Application of Direct Energy Services, LLC for an Electric Supplier License - Reopening Due to Statute Change / Docket 06-03-06RE02 - Application of Direct Energy Services, LLC for Electric Supplier License - Five-year Renewal / Docket 06-03-06RE03 - Application of Direct Energy Services, LLC for an Electric Supplier License - Five-year Renewal-Compliance with Conn. Gen. Stat. §16-245O(G)(1) / Docket No. 13-07-17, PURA Investigation Into Direct Energy Services, LLC's Trade Practices, a concluded investigation docket / Gas Direct Energy Services, LLC License - 01-04

Small business: Direct Energy Business, LLC CT PURA License Nos. 12-03; 00-05-14RE01; 

PURA contact information
Ten Franklin Square, New Britain, CT 06051
Phone: 1-860-827-1553
Email: pura.information@ct.gov

Historical pricing
Residential and small commercial prices

Future pricing
Illinois future variable pricing

Environmental disclosure labels
Ameren environmental disclosure label
ComEd environmental disclosure label

Electricity utilities
Ameren
ComEd

Gas utilities
Nicor Gas
North Shore Gas
Peoples Gas

License information
Direct Energy Services, LLC - Electric - Docket 05-0722 Direct Energy Services, LLC - Gas - Docket 05-0086

Price to compare
Nicor Gas
Direct Energy is not the same entity as your gas delivery company. You are not required to enroll with Direct Energy. Beginning on November 1, 2024, the utility gas supply cost rate is $0.2800 per therm. The utility gas supply cost will expire on November 30, 2024. For more information, please visit the Illinois Commerce Commission's free website at https://www.icc.illinois.gov/natural-gas-choice/consumer-education#history.

North Shore Gas
Direct Energy is not the same entity as your gas delivery company. You are not required to enroll with Direct Energy. Beginning on November 1, 2024, the utility gas supply cost rate is $0.4396 per therm. The utility gas supply cost will expire on November 30, 2024. For more information, please visit the Illinois Commerce Commission's free website at https://www.icc.illinois.gov/natural-gas-choice/consumer-education#history.

Peoples Gas
Direct Energy is not the same entity as your gas delivery company. You are not required to enroll with Direct Energy. Beginning on November 1, 2024, the utility gas supply cost rate is $0.3212 per therm. The utility gas supply cost will expire on November 30, 2024. For more information, please visit the Illinois Commerce Commission's free website at https://www.icc.illinois.gov/natural-gas-choice/consumer-education#history.

Ameren
Direct Energy is not the same entity as your electric and gas delivery company. You are not required to enroll with Direct Energy. Beginning on October 1, 2024, the electric supply price to compare is 8.09¢/kWh. The utility electric supply price will expire on May 31, 2025. The purchased electricity adjustment factor may range between +.5 cents and -.5 cents per kilowatt hour. For more information, please visit the Illinois Commerce Commission's free website at https://plugin.illinois.gov.

ComEd
Direct Energy is not the same entity as your electric and gas delivery company. You are not required to enroll with Direct Energy. Beginning on October 1, 2024, the electric supply price to compare is 6.612¢/kWh. The electric utility electric supply price will expire on May 31, 2025. The purchased electricity adjustment factor may range between +.5 cents and -.5 cents per kilowatt hour. For more information, please visit the Illinois Commerce Commission's free website at https://plugin.illinois.gov.

Learn about net metering

Gas utilities
Consumers Energy
DTE Gas

License information
Direct Energy Services, LLC - Electric - Case No. U-14724, Gas - Case No. U-14537

Environmental disclosure labels
Environmental disclosure label

Electricity utilities
Niagara Mohawk
Central Hudson
New York State Electric And Gas (Electric)
Rochester Gas and Electric (Electric)
Orange and Rockland
Consolidated Edison (Electric)

Gas utilities
Consolidated Edison (Gas)
National Grid (Niagara Mohawk) (Gas)
Orange and Rockland (Gas)
National Grid (Keyspan NY)
New York State Electric And Gas (Gas)
National Grid (Keyspan LI)

License information
Residential: ESCO Letter of Eligibility 11/2/2004
Small Business: ESCO Letter of Eligibility 6/8/1998

Environmental disclosure labels
Environmental disclosure labels

Electricity utilities
National Grid

License information
Direct Energy Services, LLC Electric License: D-96-6(U2)
Direct Energy Services, LLC Natural Gas License: 2378(T1)

Electricity utilities
If you lose power and can't reach your utility company, also known as a Transmission and Distribution Service Provider (TDSP), your smart meter should automatically alert them about the outage.

Always report dangerous conditions, like fallen power lines or poles, and stay at least 35 feet away from them.

CenterPoint Energy
1-800-332-7143
Outage information ›
Sign up for outage alerts ›
Report outage online ›

Oncor
1-888-313-4747
Outage information ›
Sign up for outage alerts ›
Report outage online ›

AEP
1-866-223-8508
Outage information ›
Sign up for outage alerts ›
Report outage online ›

Texas-New Mexico Power
1-888-866-7456
Outage information ›
Sign up for outage alerts ›
Report outage online ›

Lubbock Power & Light
1-806-775-2509
Outage information ›

Historical pricing

Direct Energy Bright Choice Plan
CenterPoint Utility (Houston Area) - Direct Energy Power to Go® Plans
Oncor Utility (Dallas/Fort Worth Area) - Direct Energy Power to Go® Plans

License information
Residential: PUCT Cert. No. 10040
Small business: PUCT Cert No. 10011

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Northeast and Midwest customers: Contact us

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Northeast and Midwest customers: Contact us