We're here to help protect your identity

We’ll need the following documents to start our investigation:

• Copies of 2 types of utility bills or formal correspondence in your name from other providers
  
• A notarized ID Theft Affidavit, stating you’re willing to press charges if necessary
• Complete copy of a full police report
• A valid government-issued photo ID card (for example, your driver's license, state-issued ID card or a passport)
• You may be asked to provide a legible copy of your Social Security card to verify your identity

The ID Theft Affidavit is one standard form that simplifies the process of reporting identity theft. It's designed to help companies like Direct Energy investigate and resolve your claim efficiently. Here are a few key points to note:

• Ensure that all information is accurate and complete to avoid delays
• Sign the affidavit in the presence of a witness or notary
• Check off the option to press charges to proceed with the investigation
• If you're unable to complete the affidavit, a legal guardian or someone with power of attorney may do so on your behalf