Protect your wiring and electronics

After a storm or electrical surge, it can be costly to repair damage to your home's electrical wiring, essential electronics and pricey appliances. With Direct Energy Electric Line and Surge Protect provided by Allied Warranty, you're protected from the impact of expensive repair bills.

What is an Electric Line and Surge Protection plan?

An Electric Line and Surge Protection plan covers your interior electrical wiring system as well as consumer electronics and major kitchen appliances damaged by an electrical surge or lightning strike.

How does an Electric Line and Surge Protection plan work?

You'll receive up to $1,000 per year for electric wiring repairs and up to $1,000 per year for surge damage (refer to Terms and Conditions for the list of covered items). Plus, any needed service will be provided by licensed and professional technicians.

Direct Energy $2,000 Electric Line and Surge Protection plan

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    No pre-inspection required, no service call fee and no long-term commitment  – you may cancel at any time

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    Coverage of up to $1,000 per year for electric wiring repairs and up to $1,000 per year for surge damage (refer to Terms and Conditions for the list of covered items)

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    Service provided by licensed, professional technicians

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    Low monthly fee, conveniently added to your Direct Energy bill

Valid for current Direct Energy customers in Texas only. Terms of service
Need electricity service? View plans

How would an Electric Line and Surge Protection plan help you?

Protect the everyday

Protect your home's electrical wiring system, plus the electronics and appliances you use every day. From circuit breakers to switches, TVs to computers, we've got you covered.


Peace of mind

You can't predict when an electrical surge will strike, but you can trust Direct Energy to protect you from the high cost of replacing your home's wiring, appliances and electronics.


Expert service

If any service issues come up, you can count on licensed and professional technicians to help.

Get protection from unexpected electrical repair costs and coverage for surge damage.

Additional home protection plans

Protect more than your electronics and appliances with Allied Warranty's suite of protection plans.

AC and Heating Protection plan

Get peace of mind in the event of unexpected AC problems. Get up to $5,000 in annual coverage with an AC and Heating Protection plan.

Surge Protection plan

Get up to $2,000 of protection in the event of unexpected damage from an electrical surge or lightning strike.

Electric Line and Surge Protection FAQs

Show all answers

Electrical surges are sudden, brief rises in voltage and/or current to a connected load. They may originate inside or outside any home or business. Standard household equipment operating at 120 volts can be damaged by surges of 500 volts or greater.

Generally, indoor surges are caused by major equipment, such as your air conditioner or refrigerator, switching on or off. Outdoor surges can be caused by incidents involving electric lines, neighbors using heavy power equipment or power equipment failures. Lightning most often causes them during seasonal electrical storms.

This information will be in your welcome letter. You can submit a request electronically at www.alliedwarranty.com or you can call 1-866-791-1200 to speak with the Allied Warranty Claim Service Center. When you submit a request, a team member will contact you on or before the next business day to discuss next steps.

Allied Warranty's service department will review the request to ensure it is complete, the request is then sent to a vendor. The vendor will contact the customer to schedule an appointment. The tech will arrive at the customer's home 24-48 hours after the claim is filed. At the appointment, they will diagnose the failure and call it in to Allied for approval. Allied's service department will review the coverage and approve/deny. Vendor will repair failure; if repair is not possible, Allied will send customer check.

Direct Energy $2,000 Electric Line and Surge Protection Plan provides you with up to $1,000 per year for repair and replacement of your home's inside wiring including breaker panel, outlets, switches and dimmers and an additional annual coverage amount of up to $1,000 per year for repair and replacement of covered items including consumer electronics and appliances in the event they are damaged by a power surge. Direct Energy $2,000 Electric Line and Surge Protection Plan is/are provided solely by Allied Warranty. By agreeing, you authorize your Direct Energy account information to be provided to Allied Warranty for enrollment on this product. You'll receive Allied Warranty's toll-free number, product details, terms and conditions for covered items, and your contract effective date, which is when your coverage begins for Direct Energy $2,000 Electric Line and Surge Protection Plan. You'll have 30 days after your enrollment is processed to review Allied Warranty's materials before the contract effective date. If you call and cancel during your review period you will not be billed for the product. If you don't call to cancel the product before the contract effective date, your coverage will begin automatically and you agree that the $9.99 for Direct Energy $2,000 Electric Line and Surge Protection Plan can be included on your Direct Energy monthly bill. If you change electricity providers, you must pay your final bill for electricity in full to keep this product and your coverage will continue until you cancel the product. You may cancel Direct Energy $2,000 Electric Line and Surge Protection Plan by calling Direct Energy at 1-888-305-3828.

Valid for current Direct Energy customers in Texas only. Click here to view Allied Warranty terms and conditions.

Need help placing an order?
Texas customers: Call us at 1-855-461-1926
Northeast and Midwest customers: Contact us


Questions about your current service?
Texas customers: Call us at 1-888-305-3828
Northeast and Midwest customers: Contact us