You are agreeing to enter into a Deferred Payment Plan (DPP). A DPP is an agreement with you as our customer to pay an outstanding balance in installments that extend beyond the due date of your current bill. A DPP can only be set up for the entire balance. A DPP arrangement can be set up for two to five equal installments after a down payment of no greater than 50% of the balance due. Your deferred balance will appear on your bill. You will also be able to log on to your MyAccount or call us during business hours to determine the amount that must be paid to satisfy the terms of the DPP agreement. The full amount of each installment must be posted to your account by the Due Date or your participation in the DPP program will be cancelled and the total past due balance on your account will become due immediately. By entering into this agreement, you understand that Direct Energy will put a switch-hold on your account. A switch-hold means that you will not be able to buy electricity from other companies until you pay the total deferred balance. If we put a switch-hold on your account, it will be removed after your deferred balance is paid and processed. While a switch-hold applies, if you are disconnected for not paying, you will need to pay to get your electricity turned back on. Participation in the DPP program also requires you to keep your electric account current by making timely payments of the "Minimum Amount Due" on all regular monthly bills. If you do not fulfill your obligations under the terms of the DPP Agreement, or if you fail to keep your electric account current, your account will be subject to further collection activity - including disconnection of service.