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The welcome email is a one-time communication that outlines the types of alerts and updates you'll receive as a Direct Energy customer. These alerts and usage summaries give you insight to help you better manage your usage and make informed choices, plus tips on how you could save energy and money.
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En español
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Pay bill
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Contact us
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Electricity & gas
Choose Direct Energy
Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.
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Home solutions
A smarter, safer home
Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.
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Learning center
25 energy-efficient tips for lower electricity costs
Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!
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Support
Download the app
Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more.
![](/language-masters/en/site/navigation/navigation_promos/east/generic-shop-energy-plans-nav-promo/master/_jcr_content/root/mediumpromo_copy_cop/responsiveimage1/default.coreimg.jpeg/1713758278244/couple-searching-on-laptop--d-as-mobile.jpeg)
Choose Direct Energy
Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.
![](/language-masters/en/site/navigation/navigation_promos/texas/vivint-nav-promo/master/_jcr_content/root/mediumpromo_copy_683/responsiveimage1/default.coreimg.png/1713758509819/vivint-doorbell-camerapro-with-phone-screenshots-d.png)
![](/language-masters/en/site/navigation/navigation_promos/texas/vivint-nav-promo/master/_jcr_content/root/mediumpromo_copy_683/responsiveimage1/tablet.coreimg.png/1713758534461/vivint-doorbell-camerapro-with-phone-screenshots-t.png)
![](/language-masters/en/site/navigation/navigation_promos/texas/vivint-nav-promo/master/_jcr_content/root/mediumpromo_copy_683/responsiveimage1/mobile.coreimg.png/1713758533741/vivint-doorbell-camerapro-with-phone-screenshots-m.png)
A smarter, safer home
Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.
![](/language-masters/en/site/navigation/navigation_promos/texas/learning-center-nav-promo/master/_jcr_content/root/mediumpromo_copy_683/responsiveimage1/default.coreimg.jpeg/1713758597201/cheerful-young-child-in-a-smart-home-adjusting-digital-thermostat-r-d.jpeg)
![](/language-masters/en/site/navigation/navigation_promos/texas/learning-center-nav-promo/master/_jcr_content/root/mediumpromo_copy_683/responsiveimage1/tablet.coreimg.jpeg/1713758599208/cheerful-young-child-in-a-smart-home-adjusting-digital-thermostat-r-t.jpeg)
![](/language-masters/en/site/navigation/navigation_promos/texas/learning-center-nav-promo/master/_jcr_content/root/mediumpromo_copy_683/responsiveimage1/mobile.coreimg.jpeg/1713758594537/cheerful-young-child-in-a-smart-home-adjusting-digital-thermostat-r-m.jpeg)
25 energy-efficient tips for lower electricity costs
Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!
![](/language-masters/en/site/navigation/navigation_promos/texas/app-nav-promo/master/_jcr_content/root/mediumpromo_copy_683/responsiveimage1/default.coreimg.jpeg/1713758275206/man-laying-on-couch-de-app-on-phone-d.jpeg)
![](/language-masters/en/site/navigation/navigation_promos/texas/app-nav-promo/master/_jcr_content/root/mediumpromo_copy_683/responsiveimage1/tablet.coreimg.jpeg/1713758345043/man-laying-on-couch-de-app-on-phone-t.jpeg)
![](/language-masters/en/site/navigation/navigation_promos/texas/app-nav-promo/master/_jcr_content/root/mediumpromo_copy_683/responsiveimage1/mobile.coreimg.jpeg/1713758252883/man-laying-on-couch-de-app-on-phone-m.jpeg)
Download the app
Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more.
Please verify your service location to access this: