Direct-Energy-vs-TXU | Direct Energy

Comparing Direct Energy vs. TXU Energy

It can be stressful trying to find a new electricity company for your home. If you need help comparing electricity rates in Texas and are looking at Direct Energy and TXU Energy, let us show you what we have to offer. 

You get choices

We have a variety of Texas electricity plans for you:

You get simplicity

Whether it's providing easy and convenient bill payment options or offering caring customer support, we've got you covered.

Get these benefits when you become a Direct Energy customer:

  • Easy account management: Being a smarter energy consumer couldn't be easier with our Online Account Manager. Sign up for Auto Pay and Paperless Billing, track your energy usage and more!
  • Exceptional customer care: Whether over the phone or via online chat, our customer care team can help 24/7.
  • Weekly emails: Week-by-week breakdowns of your electricity usage help you save energy and money, avoiding unpleasant surprises with your energy bill!

 

You get innovation

Stay ahead of the game with these technology solutions:

  • Direct Your Energy: Make better choices about your energy use with insights created just for you. Get usage breakdowns by appliance, predict future bills and more.
  • Reduce Your Use: Our Reduce Your Use program uses your smart thermostat to help you conserve energy and potentially save money. Plus, you'll earn a $25 bill credit just for signing up!

Why Direct Energy?

With Direct Energy, you’ll get a straightforward approach to energy and home services. Through every step of your journey, we’re here with energy choices that put you in control.

Energy that’s all about you

When it comes to electricity and natural gas, we make it easy to choose from plans with flexible term lengths, renewable options and more. Ready to meet your energy match? We’ll point you in the right direction.

Clear communications

Count on Direct Energy to reach out with communications laser-focused on you. Need help? Just give us a call or chat with us online.

Smart tools you’ll want to use

Stay hands-on and in the know with the Direct Energy app and online account manager. Keep tabs on usage, pay bills, and more. You can even renew your plan and transfer service yourself. 

Whole-home protection and peace of mind

We’re more than just electricity. Count on Direct Energy for protection plans that cover your home’s essential systems and appliances. Plus, enjoy exclusive savings on Vivint smart home security solutions.

Your partner in power

Go with Direct Energy for stability and support you can count on. We’ve powered markets across North America for decades. And we’re ready to take the future of home energy to exciting new places.

Sign up for energy in 3 easy steps!

1

Enter your ZIP code

Enter your ZIP code to view available energy plans

2

Compare choices

Compare plans to find one that matches your needs

3

Complete order

Complete the signup process in minutes

 

 

1The Amazon Prime Membership ("Prime") offer is available on the Twelve Hour Power On Us, Free Power Weekends On Us, and Live Brighter ® On Us plans only.  You must have a valid email address to participate in the offer.

New Prime Members: You will receive a Prime Membership Activation Link by email after your first full day of electricity service with Direct Energy. You must remain enrolled in the qualifying "On Us" plan, and your account must not be in arrears or pending cancellation to continue receiving your Amazon Prime benefit. Offer subject to change. Amazon Prime is subject to Amazon Prime Terms and Conditions. Visit amazon.com/prime for more information. Cancel anytime by contacting Direct Energy. Amazon.com, Inc. and its affiliates are not sponsors of this promotion. Amazon Prime automatically renews at $139/year + any taxes or the then-current price after the 2-year promotional period. Amazon, Amazon Prime and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

Existing Prime Members: You will receive up to a total of $360 in Amazon Gift Cards issued in twenty-four monthly installments of $15. You must have i) an Amazon account and ii) a valid email address on file to receive your Amazon Gift Cards. You will only receive $15/month in Amazon Gift Cards deposited into your Amazon account for the length of your contract on this Direct Energy plan up to twenty-four months. Your $15 Amazon Gift Card will be sent to you every month thru the end of the initial term of your Direct Energy contract, so long as your account remains in good standing with Direct Energy. At the end of your Direct Energy contract, or if you are no longer in good standing with Direct Energy, you will no longer receive a recurring Amazon gift card. This promotion will be forfeited if 1) this Direct Energy contract is terminated before the end of the initial term, for whatever reason and/or 2) if you change to a different Direct Energy plan before all Amazon Gift Cards are awarded. Amazon Prime Membership Activation Links or Amazon Gift Cards cannot be transferred or resold. Cancel anytime by contacting Direct Energy. Amazon.com, Inc. and its affiliates are not sponsors of this promotion. Amazon Prime automatically renews at $139/year + any taxes or the then-current price after the 2-year promotional period. Amazon, Amazon Prime and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

2The credit is exclusive of any monthly base charge, applicable taxes and fees, or other charges. Credits for extra energy are uncapped at the monthly usage from the grid. The credit per kWh for the extra energy you send to the grid will be lower than the kWh energy rate we charge for the electricity plan. It may take up to 3 billing cycles after receiving Permission to Operate (PTO) from your utility to begin receiving credits. To receive bill credits, the customer must have solar panels at the utility service address and an active interconnection agreement with the utility (or TDSP). Customer must have a meter installed and configured by their TDSP that measures the inflow and outflow of electricity to and from their home.

3Direct Energy electricity customers who enroll in Reduce Your Use will receive a one-time $25 bill credit, which will be applied to the Direct Energy electricity account enrolled within 2 billing cycles. Offer does not apply to customers receiving smart thermostats pre-provisioned for Reduce Your Use. Not redeemable for cash; Direct Energy electricity account must be active at time of credit award to receive credit. Direct Energy reserves the right to discontinue or change this program without notice.

Direct Energy is not affiliated with Google, Honeywell Home or Emerson Sensi or the products and services they market. Google, Google Nest, Google Home, Nest Learning Thermostat, Nest Thermostat and Nest Thermostat E are trademarks of Google LLC. Honeywell Home is a trademark of Honeywell International Inc. Emerson and Sensi are trademarks of Emerson Electric Co. 

Need help placing an order?
Texas customers: Call us at 1-855-461-1926
Northeast and Midwest customers: Contact us


Questions about your current service?
Texas customers: Call us at 1-888-305-3828
Northeast and Midwest customers: Contact us