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Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.
Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.
Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!
Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more.
Direct Energy is dedicated to helping you choose the right energy solutions for your unique needs. Find the perfect fit with our electricity and natural gas plans today.
Home security, automation and efficiency at your fingertips. Protect your peace of mind with an exclusive offer from our partner Vivint.
Discover practical, energy-saving tips to reduce electricity costs and increase efficiency at home or business. Knowledge is power, literally!
Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more.
Compare New York electricity and natural gas plans
Shopping for a new energy plan? You’ve come to the right place. Direct Energy is a New York retail electricity and natural gas supplier that takes the guesswork out of choosing a home energy plan. Enter your ZIP code to see available offers in your area.
All you need is a recent utility bill for quick access to your account number. There are no fees to enroll with us and your service won’t be interrupted.
Unless you're new in town, you should already have an account. If not, set one up so you’ll have a utility account number on hand.
It’s where you’ll find your utility account number, which you’ll need to enroll with Direct Energy. If you're moving and haven't received a bill yet, contact your utility.
We can point you toward a plan that fits your needs. Then, you’ll provide a few details, submit your enrollment and we’ll contact your local utility to handle the rest.
New York residents from Albany to Buffalo get to pick their energy supplier and plan — but where to start? We know shopping for an electricity or natural gas plan can get confusing. If you’re feeling overwhelmed, take a breath. Count on us to point you in the right direction so you can get back to the important stuff. Enter your ZIP code above to see plans available in your area.
Find simple, straightforward electricity and natural gas plans in NYC.
With Direct Energy, you’ll get a straightforward approach to energy and home services. Through every step of your journey, we’re here with energy choices that put you in control.
Choose from a variety of energy plans to find one that fits your needs. Not sure what you’re looking for? We’ll point you in the right direction.
Count on us for straightforward energy plans and transparent pricing to make your energy experience a simple one.
We’re here for you during enrollment and throughout every step of your energy journey. Chat with us online or by phone to get the support you need.
Energy is just the beginning. Discover protection plans that cover common home repairs. Plus, get deals on home security and automation.
In New York, you get to choose which company supplies your electricity and natural gas. And that has its perks! Let’s explore more on energy choice.
In the old days, New York customers had little or no say in who powered their homes. People relied on a single utility company for electricity or natural gas. Then, energy deregulation, or energy choice, changed the game.
It puts the power in your hands by giving you the ability to choose your electricity and natural gas providers. Now, you aren’t stuck with limited options. You have the freedom to shop for the plans and rates that best fit your needs.
Thanks to energy choice, retail energy companies (like us) compete for your business. A little healthy competition means you get to enjoy some great benefits!
They generate electricity and natural gas and sell it to suppliers.
Suppliers like Direct Energy purchase energy to meet your needs and give you options your utility doesn't.
You get to choose your energy supplier and a plan that makes the most sense for you.
Your local utility company continues to deliver energy to your home and handle your bill. Direct Energy will be listed on your bill as your supplier.
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When you’re shopping for electricity and natural gas plans in New York, energy choice means you’ll have lots of options to choose from. We have a little something for everyone, so it’s easy to find what you need. Here are a few plan types you might encounter:
Welcome to the Empire State, where skyscrapers kiss the clouds, Broadway lights dazzle the night and natural wonders beckon adventurers. It’s not just home to one of the world’s greatest cities — though we love it for that reason, too! Once the seat of our nation’s capital, history, culture and recreation converge beautifully in New York State, making it a must-visit destination for people from all walks of life.
It depends on your utility's timeframe to process requests to switch, but it usually takes up to 1-2 billing cycles.
We don’t charge enrollment fees. However, some utilities and suppliers may charge a switching fee when you sign up with a new supplier. Check with them for more information.
Give us a call, email us or chat with us online through our website. We’re always happy to help. Check out our Contact Us page for detailed contact information.
Direct Energy and your utility work together to provide services for your specific area. Direct Energy is a competitive electricity supplier. You can shop for your own energy plans with suppliers like us to find the right rate and plan for you.
Your local utility is responsible for delivering electricity to your home and reading your electricity meter. They are also responsible for sending your electricity bills. In some areas, your utility may also compete in the market, selling its own rates and plans to customers.
In the event of a power outage, contact your local utility company. Their contact information is typically found on your electricity bill.
Yes! In select markets, customers can choose renewable energy plans that empower them to support environmentally friendly energy sources like wind or solar.
Opting for a renewable energy plan helps reduce carbon emissions and supports the development of sustainable energy sources, contributing to a cleaner and greener future.
Need help placing an order?
Texas customers: Call us at 1-855-461-1926
Northeast and Midwest customers: Contact us
Questions about your current service?
Texas customers: Call us at 1-888-305-3828
Northeast and Midwest customers: Contact us
